Warranty Policy

Coverage

• All pre-owned devices purchased from our store (online or physical) come with a 30-day limited warranty.
• This warranty covers repairs only for hardware or functional issues that arise under normal use during the warranty period.
• The warranty does not cover replacement of the device.

Conditions

• Warranty applies only to devices purchased directly from our store.
• Customers must present proof of purchase (receipt or invoice) when making a warranty claim.
• Repairs will be carried out by our in-house technicians or authorized service partners.
• The warranty excludes issues caused by:

• Accidental damage, misuse, or neglect
• Unauthorized repairs or modifications
• Software problems, viruses, or data loss
• Normal wear and tear (e.g., battery degradation, cosmetic scratches)

Process

• To initiate a warranty claim, please contact us via email, phone, or visit our physical store within the 30-day period.
• Our team will inspect the device to determine if the issue is covered under warranty.
• If covered, repairs will be provided at no cost.
• If the issue is not covered, customers may choose to proceed with paid repair services.

Limitations

• The warranty is non-transferable and applies only to the original purchaser.
• The warranty does not extend beyond the 30-day period.
• We are not liable for any indirect damages, loss of data, or downtime resulting from device issues.

This warranty policy is designed to protect both our valued customers and Techobra Limited. By purchasing from us, you acknowledge and agree to abide by these warranty terms and conditions.